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Browse our list of commonly asked questions; but if you can't find the answer you're looking for, please feel free to Contact Us.
How do I get free shipping?
Ans: Our free shipping offer is for First Class Mail service anywhere in the USA. Transit times are not guaranteed, but generally run 2-5 days. We ship from New York.
When should I expect my order?
Ans: All orders are processed within 24 hours unless told otherwise. If you choose the First Class Mail option (which is free!) , once shipped you should expect your order within 2-5 business days. We are closed on Saturday and Sunday. If a order is placed on Saturday or Sunday your order will be processed and shipped on Monday.

First Class Mail does not guarantee the estimated delivery date. If you need your order by a specific date we recommend choosing the Priority Mail option. Priority Mail shipping is $9.00.
My kids want to have their ears pierced. I have heard that ear piercing can cause nickel allergy. Is that correct?
Ans: The ear piercing procedure as such cannot cause nickel allergy. It is the material that some ear piercing earrings are made of which can cause nickel allergy. All ear piercing earrings made of metal contain nickel– more or less - even gold and silver. The only ear piercing earrings that do not contain any nickel (= 0% nickel) are the ones made of Medical Plastic. Therefore we recommend that your kids get their ears pierced with Medical Plastic.
I recently was pierced with the Blomdahl Medical Ear Piercing system. The aftercare instructions state the ear piercing studs should be removed after 6 weeks. Why is this?
Ans: Blomdahl ear piercing studs should be removed at 6-8 weeks permanently. The ear piercing studs are designed with extra thick posts (1.3 mm) which are important during that initial healing phase. Think of our ear piercing studs as a short term implant device. If you choose to leave them in, the ear will stabilize at a 1.3 mm diameter. When removed at 6-8 weeks, the inner wall of the piercing has healed enough so that 2 important things have happened:

1. The tissue has healed enough so that nickel ions no longer can so readily pass into the blood stream. They still do but at a much less rate.

2. You can now insert and remove standard size posts (1.0 mm) without damaging that healing tissue. This decreases chance for infection. The hole will continue to heal and contract for about a year and the hole will stabilize at 1.0 mm.

The difference between the 1.0 mm hole and the 1.3 mm hole is really not visible, but some styles might wobble.

Also, the backs on the ear piercing studs only fit properly once. Once removed the fit gets looser and looser.
The Skin Friendly Earrings on our website are made from the identical materials as the ear piercing studs but have 1.0 mm posts and regular friction grip backs. They are regular earrings, just real safe as regards to nickel allergy. These earrings are recommended to be used after the ear piercing earrings are removed.
Do your earrings come with backs? If so, what kind?
Ans: All of our earrings are sold by the pair and come with backs. The medical plastic earrings come with medical plastic backs. These backs are friction grip backs that slide on and slide off. Our medical grade titanium earrings come with medical grade titanium backs. These backs slide on and slide off. They are known as butterfly backs. Neither styles come with screw on or lock on backs.
On the after care instruction that I received when I had my ears pierced, it says nothing about using an antiseptic! Why?
Ans: An ear piercing means that you have got a wound. There are two kinds of wounds non infected wounds and infected wounds. Infected wounds should be treated with an antiseptic. A fresh ear piercing is however a non is however a non infected wound. Non infected wounds should be kept CLEAN, DRY and AIRY.
So, first wash your hands thoroughly and then wash your pierced ear with liquid soap and a lot of clean running water, e.g. when having a shower. Then use a clean towel or Q-tips to dry the clean piercing. An alternative to soap and water are Blomdahl Ear Care cleansing swabs. Very practical if running water is not at hand. Blomdahl Ear Care cleansing swabs are available for purchase where you pierce your ears.
If the piercing does become infected remove the ear piercing earring and cleanse with an antiseptic solution. If there is no improvement the following day, seek medical attention.
I had my ears pierced two weeks ago and now I have got an infection in one of the piercings. What should I do?
Ans: It is difficult to give an exact answer without knowing the exact condition of the ear but as general advice:
- If the infection is in the soft part of the ear remove the ear piercing earring, clean with an antiseptic. If no recovery until next day – see a physician.
- If the infection is in the hard part of the ear (cartilage) – remove the earring, clean with an antiseptic and see a physician immediately as infection in cartilage needs urgent medical attention.
Other symptoms that need urgent medical attention are a. redness spreading from the piercing and b. a very swollen ear.
Can I be allergic to plastic?
Ans: One can develop an allergy to practically every substance also plastic materials.
However, the specific plastics of medical grade that we use for the ear piercing earrings (and also normal earrings) have been used extensively on a regular basis in and on humans for more than 35 years. In the medical literature there are no reports that these plastics have been the cause of allergy.
Why should I not twist the earrings during the healing period?
Ans: If you twist the earrings without having carefully washed the ears and your hands first, it can result in an infection. A common misunderstanding is that if you do not twist the ear piercing earring the skin will grow onto the earring – this will not happen with Blomdahl Medical Ear Piercing.
Why do you only plate the top of the ear piercing earring with gold and not the whole earring?
Ans: By plating only the top it is only the extremely skin-friendly titanium that comes into direct contact with your skin and hence there is virtually no risk for an allergic reaction. In addition, new EU nickel regulations stipulate that ear piercing earrings must contain less than 0,05 % nickel and be homogeneous – this means that a gold plating is not allowed on any parts that come in direct contact with the body.

We are not born with nickel allergy. Nickel allergy is a skin contact alllergy which can develop as a result of continuous contact with objects that contain nickel, such as zips, buttons, coins, and jewellery. Ear piercing is a strong contributing factor to the increasing numbers of nickel allergy sufferers. World wide clinical studies have all identified and confirmed ear piercing as a prime risk factor for developing nickel allergy, with as many as 10-30% of all women affected.
Once you have developed a nickel allergy there is no remedy which can cure the allergy. The only solution is to avoid all contact with metals containing nickel. However this can be very difficult because all metals contain nickel, even gold and silver, mostly in the form of impurities. Therefore, there are no metal earrings which are entirely free from nickel.
If you already have pierced ears we recommend that you wear Blomdahl Caring Earrings - earrings developed in consultation with skin specialists.